Frequently Asked Questions

What are back issues?

Back issues include older issues of the magazine. Available back issues can be purchased from this website. Prices may vary, and the availability of an issue may differ according to customer demand.

I am having trouble placing an order. What can I do?

You can call 1-800-274-6800 to order by phone. All single copy orders must be paid at the time of order. You will need to provide the name of the magazine, exact cover date of the issue, and the number of copies you wish to order.

Why does my issue have a white subscription box? That's not how it looked when I saw it onscreen/ordered it.

Some issues may include a white subscription box in the bottom left corner of the magazine cover. Though this is not how the image appeared in the Back Issues Store, it may be what's available for sale.

Can I place an order if I live outside the United States?

If you live in Canada or elsewhere outside the United States and would like to place a back issue order, please call 1-813-979-6828.

General Information

We hope this information is helpful. If you have any questions, please contact us:

By E-mail: singlecopy@customersvc.com

By Phone: 1-800-274-6800

By Mail:

Entertainment Weekly Customer Service
Single Copy Desk
PO Box 62120
Tampa, FL 33662-2120

Why do I have two charges for my order on my credit/debit card?

Print issues and tablet issues are charged separately.

What are tablet issues?

Tablet issues are issues available on the iPad® and Kindle Fire™. Tablet issues can be purchased from this website.

What tablet issues are available?

The current issue of Entertainment Weekly and some older issues are available. iPad issues are available beginning with the 12/16/2011 issue. Kindle Fire issues are available beginning with the 12/16/2011 issue.

I have already accessed tablet issues of Time Inc. magazines. Is my password different for my newer tablet purchase?

No, your password will remain the same for all tablet issues.

How do I download a tablet issue?

For all iPad versions:

1. Download and install the Entertainment Weekly iPad app from the App Store. If you've already installed the iPad app, proceed to step 2.
2. Tap the app icon on your iPad desktop. For iPads with iOS5 or higher, the app will download to Newsstand, which is its own icon on the iPad desktop. Tap the Newsstand icon and the Entertainment Weekly app icon will be on the Newsstand shelf.
3. Tap the "Sign In" button on the upper right hand corner of the screen.
4. Enter your email address and the password you set up. Forgot your password? Click here.
5. Tap LIBRARY to view and download available issues.

For Kindle Fire and Kindle Fire HD:

1. Download and install the Entertainment Weekly app from the Amazon Appstore. If you've already installed the app, proceed to step 2.
2. Tap the app icon on your Kindle Fire.
3. Tap the LIBRARY icon on the bottom navigation bar. The navigation bar is located across the bottom of the screen on the original Kindle Fire and across the top of the screen on the Kindle Fire HD devices.
4. Tap the "Sign In" button on the upper right hand corner of the screen.
5. Enter your email address and the password you set up. Forgot your password? Click here.

For additional help with tablet back issues, please contact us:

By E-mail: digital@ew.customersvc.com

By Phone: 1-800-915-9868

iPad is a trademark of Apple Inc., registered in the U.S. and other countries.

Kindle and Kindle Fire are trademarks of Amazon.com, Inc. or its affiliates.